Optionally, you can try to recover additional repaired items from the backup personal folder. You can use the Inbox Repair Tool (scanpst.exe) to repair corrupted Personal Folders (.pst) and Outlook Data (.ost) files. This is useful when your OST file is relatively big (more than 5 GB) and it would take a long time to recreate it. Also, it can be useful when you are getting errors when importing data from a PST file.

It can automatically diagnose issues, troubleshoot, and fix problems with Outlook. A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. You can read how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case. So, we have produced this list of general things to try to resolve your problem in Outlook.

If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Make sure that the latest updates for Outlook are installed. For more information, see How to install the latest applicable updates ways to fix Outlook data file errors for Microsoft Outlook (US English only). Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

Repair an Outlook data file (.pst) fileExit Outlook and browse to one of the following file locations: ...Open SCANPST.EXE.Select Browse to select the Outlook Data File (.pst) you want to scan. ...Choose Start to begin the scan.If the scan finds errors, choose Repair to start the process to fix them.More items...

User profiles help make sure that your personal preferences are used when you log on to Windows. If your antivirus software includes integration with Outlook, you may experience performance issues. You can disable all Outlook integration within the antivirus software. Or, you can disable any ways to fix Outlook data file errors antivirus software add-ins that are installed in Outlook.

If the check box is cleared, the service or startup program doesn't run when you restart the computer. Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. Outlook may remain stuck if other Office applications or processes are running in the background.

At the top of the message list, you can choose how you want to view the list. See Working with message folders in Outlook.com to learn more about available folders. This ways to fix Outlook data file errors article describes how to set up multi-factor authentication (MFA) for Office 365 users.

In many scenarios, antiviruses become incompatible with other applications. The same applies to the situation whenever Outlook stuck on loading profile. While these Microsoft accounts work in other Microsoft products (e.g. OneDrive, Windows, Xbox), they are non-functional when visiting Outlook.com. Outlook.com (the web version of Outlook) and Outlook apps require a 1st party alias (Outlook/Hotmail/Live/MSN) to send and receive email, use calendar, etc. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox ways to fix Outlook data file errors tools can all be done in the background.

Although it's not possible at the moment to turn the feature off entirely, you can choose to remove it from your favorites list by right clicking the folder and selecting Remove from Favorites. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023. Rollout of the fix to all users will take few weeks, so, some users may see the fix applied by the end of September. Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com.

We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. If you're still unable to send or receive email, read how to Fix Outlook.com email sync issues. If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We are aware that ways to fix Outlook data file errors some users may not be able to receive email from Gmail accounts.